Tensions are inevitable in the workplace. But there is a difference between healthy and unhealthy conflicts. Healthy team conflict moves a team towards its goals and builds productive, respectful, and trusting relationships. Unproductive conflict, on the other hand, holds a team back. Here are four ways to encourage healthy conflict on your team: 1) Tell your team that disagreements are expected and a normal — and productive — part of collaboration, teamwork, and innovation. 2) Name positive tensions. 3) Separate the people from the problem. 4) Stay calm.
Source: How to Encourage the Right Kind of Conflict on Your Team